ActiveOps AIM:AOM
- Founded
- 2005 · Reading, England
- Incorporated
- United Kingdom
- Chief executive
- Richard Jeffery
- Employees
- 187
- Reports in
- GBP
- Companies House
- 03125867
Software company providing decision-intelligence and management-process-automation SaaS for running back-office service operations. Its ControliQ and CaseworkiQ platforms help banks, insurers, healthcare administrators and BPOs plan capacity, balance workloads and improve productivity across large operations teams.
Read straight from the annual reports
215p at close on 2 Oct 2026 · 13 reported years, 2014–2026
| Line | FY201403/14 | FY201503/15 | FY201603/16 | FY201703/17 | FY201803/18 | FY201903/19 | FY202003/20 | FY202103/21 | FY202203/22 | FY202303/23 | FY202403/24 | FY202503/25 | FY202603/26 | FY2027unreported |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | vs 20.4 | |||||||||||||
| Gross profit | vs 15.1 | |||||||||||||
| Operating profit | later (2.5) | vs (2.4) | ||||||||||||
| Exceptional items | — | — | — | — | — | — | — | |||||||
| Net finance cost | vs 0.44 | |||||||||||||
| Profit before tax | later (2.6) | vs (2.9) | ||||||||||||
| Tax charge | vs (0.30) | |||||||||||||
| Profit for the year | later (2.6) | vs (0.53) | ||||||||||||
| EBITDA | ||||||||||||||
| Basic EPS | — | — | — | — | — | — | ||||||||
| Diluted EPS | — | — | — | — | — | — | ||||||||
| Dividend per share | — | — | — | — | — | — | — | — | — | — |
GBP millions, negatives in brackets. Per-share lines in pence, share counts in millions. later is what a following report restated the figure to; vs is a second reading that disagrees. The figure shown is the one the original filing printed, and both readings are kept. Click any figure: opens the report page it was read from, highlighted; shows how it was calculated. The share price above is drawn to the same columns: each close sits over the financial year it fell in.
13 years, at a glance
Dashed: Operating margin, in % on its own scale — read its shape, not its height against the bars.
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New customer wins
Nine new customers won in the year, up from three in FY24, each with significant expansion potential
page 11ARR growth from pricing and expansion
ARR increased 13% (15% constant currency) to £28.4m, driven predominantly by pricing increases and expansions with existing customers and sales to new customers
page 23Prudent cost management on SaaS cost of sales
SaaS gross margin increased to 88% (2024: 87%) due to prudent cost management
page 23Increased Sales & Marketing investment
Sales and Marketing spend increased to £6.5m (2024: £4.9m), now 21% of Group revenue (2024: 18%), driven by growth in enterprise SaaS sales executives (five onboarded in FY25)
page 23£300k charge: Share-based payment charges (excluded from Adjusted EBITDA)
page 23As we look ahead to the current financial year, I am pleased with the strong start we have made. Trading in the new financial year has begun encouragingly, including sales of ControlIQ to three new customers and multiple expansion sales with existing customers, underscoring our confidence for FY26.
page 13On 27 June 2025 (announced 30 June 2025), after the 31 March 2025 year end, the Group completed the acquisition of the entire issued share capital of Enlighten Group Pty Ltd, a privately owned competitor in workforce optimisation software and professional services serving predominantly North America and Asia Pacific. Total maximum consideration up to $21.5m (approx. £15.9m): initial consideration $8.5m (approx. £6.3m) cash, plus contingent deferred consideration of up to $13m (approx. £9.6m) cash dependent on financial performance/renewals — up to $8m (approx. £5.9m) for the year to 30 June 2026 and up to $5m (approx. £3.7m) for the year to 30 June 2027. Treated as a non-adjusting event; acquisition accounting not yet completed/recognised in the FY2025 financial statements.
page 87No dividends have been recommended by the Directors or paid to shareholders in either the 2025 or the previous financial year.
page 53Directors reviewed detailed financial forecasts and cash flows looking three years ahead, including the impact of the post-year-end Enlighten acquisition, with downside scenarios prepared; concluded the Group has sufficient working capital and available funds, so accounts prepared on a going-concern basis. Independent Auditor MHA issued an unmodified (unqualified) opinion: financial statements give a true and fair view of the Group's and Parent Company's affairs at 31 March 2025 and of the Group's profit for the year, properly prepared in accordance with UK-adopted IFRS (Group) / UK GAAP FRS 101 (Company) and the Companies Act 2006, with no material uncertainties identified relating to going concern. Two recurring Key Audit Matters: (1) Revenue recognition (SaaS revenue recognised over time vs T&I recognised on delivery — judgement over performance obligations, standalone selling prices and cut-off) and (2) Valuation and recognition of capitalised development costs (IAS 38 judgement over capitalisation criteria, useful life and impairment indicators for ControlIQ and CaseWorkIQ). Group materiality set at £450,000 (2024: £400,000), 1.5% of Group revenue.
page 55- Growth strategies and management — risk that growth and expansion plans, and sufficiency of demand for the Group's products, are not successfully executedp.29
- Significance of key account relationships — key customers could seek lower prices, reduce demand, diversify away, or terminate relationships, materially affecting the businessp.29
- Technology change and competition in a rapidly evolving market — risk that new technology renders products uncompetitive or obsoletep.30
- Undetected defects in the products provided by the Group — risk of product defects causing customer loss, liability, or reputational damagep.30
Read from C000026-AR-2026-website.
12 annual reports read, FY2015 to FY2026
Open a year to see what its report said. Every line in it carries the page it was read from.
Sources: Companies House (11), Company website (1)
FY2027Next report expected 9 Jul 2027